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Professional Development

The Felton Institute trains clinical, administrative, support, and managerial staff in a variety of therapeutic approaches. All of these are based on the most current research, and are client-centered, and outcomes-focused:

Motivational Care Management:
Motivational Care Management assumes that everyone has the potential to transcend difficult circumstances, develop their own personal strengths, and to succeed. This model was designed at Family Service Agency of San Francisco (FSA) in order to guide the practice of engagement, assessment, treatment-planning and treatment implementation. We begin the care journey with open examination of the consumer’s current situation. The model is contextual not prescriptive. A strength-based approach balances both positive and negative issues, reduces clinical preconceptions, favors accomplishments over failures, health over disease, provides possibilities over problems and resources over difficulties (Witkin 2006). 

A strength-based approach does not deny pain, trauma and illness, but strives to achieve a balance between negative and positive aspects of what the consumer is experiencing in his/her life (Saleebey 2006a).  The crucial component of a strength-based perspective is arousing hope (Saleebey 2006a). In this model, we feel it is of the highest priority to approach each individual we serve with a strength-based evaluation in the practice of providing any type of treatment or service.

A strength-based framework is broadly grounded in empirical research (Peterson & Seligman 2004). The model is drawn from Positive Psychology and current best practices in the field. We have discovered through our practice that the logic and view of a strength-based perspective strongly resonates with our clients, frontline providers and our agency’s values. We’ve designed a training curriculum out of the desire to address and enlighten practice habits that are often pathologically focused. These practice habits can arise out of a need to complete paperwork requirements, causing providers to loose sight of how to genuinely engage consumers and assess their strengths and difficulties in a helpful and skillful way.

The curriculum currently being rolled outat FSA has been contracted by Department of Aging and Adult Services (DAAS)  The model is being evaluated by Dr. Martha Shumway at UCSF.

Engagement:

  • Ability to offer services in a welcoming manner
  • Ability to acknowledge barriers to engagement
  • Opening strategies of Motivational Interviewing:

Open-ended questions
Affirmations
Reflective listening
Summaries

Assessment:

  • Ability to identify operational and functional strengths in context and reflect them back in a meaningful way
  • Ability to discover cultural significance in assessing needs
  • Ability to identify unmet needs in applied settings
  • Ability to craft needs  statements

Planning and Implementation:

  • Ability to craft client centered care plans with operative strengths addressing unmet needs in a measurable and reasonable time frame
  • Ability to differentiate between interventions that build autonomy verses those that do not
  • Ability to identify one’s own danger zones and boundaries as a provider

Transition:

  • Ability to craft crisis/back up plan with consumers
  • Ability to envision and project a future for the people you get to work with
  • Ability to plan for a healthy transition for a consumer you are currently providing service – with a plan B in mind

 

 

 

 

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